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LEGAL DOCUMENT

Cookie Policy

This page explains how Bakti AI uses cookies and similar technologies on our website, and how you can manage your preferences.

Last Updated: 10 March 2026

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember information about your visit — such as your preferred language or login status — which can make your next visit easier and the site more useful to you.

Cookies are not programs. They cannot run code, carry viruses, or access files on your computer. They simply store small amounts of data that websites use to function correctly or to understand how visitors interact with them.

Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function. They enable core features such as security, cookie consent management, and session handling. The site cannot function properly without them.

Examples: Session management, consent state, security tokens

Analytics Cookies

These cookies help us understand how visitors use our website — which pages they visit, how long they stay, and where they come from. This information helps us improve the site over time. No personally identifiable data is stored.

Examples: Google Analytics 4, page view tracking, session duration

Marketing Cookies

Marketing cookies allow us to show you relevant content and advertisements on other platforms. They track visits across websites to build a profile of your interests. Disabling them will not affect the site's core functionality.

Examples: Meta Pixel, LinkedIn Insight Tag, Google Ads conversion tracking

Preference Cookies

These cookies remember choices you have made on the site — such as your language preference or region — so that we can provide a more personalised experience on future visits.

Examples: Language settings, region selection, UI preferences

Third-Party Cookies

Some cookies on our site are placed by third-party services. We may use the following external services, each with their own privacy policies:

  • Google Analytics 4 — anonymised visitor behaviour tracking. Google Privacy Policy
  • Meta Pixel — conversion tracking for Facebook/Instagram campaigns.
  • Microsoft Clarity / Bing Ads — behavioural analytics and search advertising attribution.

How Long Do Cookies Last?

Session Cookies

Deleted automatically when you close your browser. Used for temporary session management and security.

Persistent Cookies

Remain on your device for a set period. Our consent cookie lasts 12 months. Analytics cookies typically expire within 13 months.

Managing Cookies in Your Browser

You can control and delete cookies directly through your browser settings. Select your browser below for instructions:

Google Chrome
  1. Open Chrome and click the three-dot menu (⋮) in the top-right corner.
  2. Select Settings, then scroll to Privacy and security.
  3. Click Cookies and other site data.
  4. Choose your preferred level: "Block all cookies", "Block third-party cookies", or "Allow all cookies".
  5. To delete existing cookies, click See all cookies and site data and select Remove all.
Mozilla Firefox
  1. Click the hamburger menu (☰) in the top-right corner and select Settings.
  2. Go to Privacy & Security.
  3. Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.
  4. To clear cookies, scroll to Cookies and Site Data and click Clear Data.
Apple Safari
  1. Open Safari and go to Safari > Settings (or Preferences on older macOS).
  2. Click the Privacy tab.
  3. Enable Prevent cross-site tracking and/or Block all cookies.
  4. To remove cookies, click Manage Website Data and select Remove All.
Microsoft Edge
  1. Click the three-dot menu (…) and select Settings.
  2. Go to Cookies and site permissions > Cookies and site data.
  3. Toggle Block third-party cookies on or off as preferred.
  4. To delete cookies, go to Settings > Privacy, search, and services and click Choose what to clear.
Mobile browsers: Cookie settings are typically found under your phone's Privacy or Site Settings within the browser app's main menu.

Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to access, correct, and limit the processing of personal data we hold about you — including data collected through cookies.

  • You may withdraw your cookie consent at any time using the preference controls on this page.
  • Disabling analytics or marketing cookies will not prevent you from using the website.
  • Essential cookies cannot be disabled as they are necessary for the site to operate.
  • For questions about the data we hold, contact us at [email protected].

Questions About This Policy

If you have any questions or concerns about how we use cookies, we are happy to help.

[email protected] +60 5-3284 7619
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